{"id":2844,"date":"2024-11-28T07:11:56","date_gmt":"2024-11-27T23:11:56","guid":{"rendered":"https:\/\/newsite.marsbu.com\/frequently-asked-questions\/"},"modified":"2025-08-22T10:56:23","modified_gmt":"2025-08-22T02:56:23","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.marsbu.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2844\" class=\"elementor elementor-2844 elementor-2344\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-dce-background-color=\"#000000FC\" data-dce-background-overlay-color=\"#000000\" data-dce-background-image-url=\"https:\/\/www.marsbu.com\/wp-content\/uploads\/2024\/11\/Mask-group-17.png\" data-dce-background-overlay-image-url=\"https:\/\/www.marsbu.com\/wp-content\/uploads\/2024\/10\/Rectangle-230.png\" class=\"elementor-element elementor-element-0055ed5 e-flex e-con-boxed e-con e-parent\" data-id=\"0055ed5\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c03eeda elementor-widget elementor-widget-heading\" data-id=\"c03eeda\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d1bdb3 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5d1bdb3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please contact us with any questions.<br \/>Phone: <a href=\"tel:85223579998\" data-wplink-edit=\"true\">+852 2357 9998<\/a> <br \/>E-mail: cs@marsbu.com<br \/>We are here for you Monday to Friday 09:30-18:00!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-dce-background-overlay-color=\"#000000\" data-dce-background-image-url=\"https:\/\/www.marsbu.com\/wp-content\/uploads\/2024\/10\/landingphoto-3-scaled.jpg\" class=\"elementor-element elementor-element-e67e855 e-flex e-con-boxed e-con e-parent\" data-id=\"e67e855\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4fecfe8 e-con-full e-flex e-con e-child\" data-id=\"4fecfe8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b9c9cc elementor-widget elementor-widget-heading\" data-id=\"1b9c9cc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Category<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f6ad13 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6f6ad13\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-088caa9 elementor-nav-menu--dropdown-none faq-menu elementor-widget elementor-widget-nav-menu\" data-id=\"088caa9\" data-element_type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-caret-down\\&quot; viewBox=\\&quot;0 0 320 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M31.3 192h257.3c17.8 0 26.7 21.5 14.1 34.1L174.1 354.8c-7.8 7.8-20.5 7.8-28.3 0L17.2 226.1C4.6 213.5 13.5 192 31.3 192z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-088caa9\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3532\"><a href=\"#\u4e00\u822c\u5e38\u898b\u554f\u984c\" class=\"elementor-item elementor-item-anchor\">\u4e00\u822c\u5e38\u898b\u554f\u984c<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3533\"><a href=\"#HOME\" class=\"elementor-item elementor-item-anchor\">HOME \u5c4b\u82d1\u6708\u8cbb\u8a08\u5283<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3534\"><a href=\"#RECHARGE\" class=\"elementor-item elementor-item-anchor\">RECHARGE \u5546\u696d\u5145\u96fb\u7ad9<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3535\"><a href=\"#EVBNB\" class=\"elementor-item elementor-item-anchor\">EVBNB \u5171\u4eab\u5145\u96fb\u5e73\u53f0<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3536\"><a href=\"#BIZ\" class=\"elementor-item elementor-item-anchor\">BIZ SOLUTION \u5546\u696d\u65b9\u6848<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3537\"><a href=\"#\u6821\u5712\u65b0\u80fd\" class=\"elementor-item elementor-item-anchor\">\u6821\u5712\u65b0\u80fd\u6e90\u6c7d\u8eca\u5145\u96fb\u7cfb\u7d71\u8a08\u5283<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-088caa9\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3532\"><a href=\"#\u4e00\u822c\u5e38\u898b\u554f\u984c\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">\u4e00\u822c\u5e38\u898b\u554f\u984c<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3533\"><a href=\"#HOME\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">HOME \u5c4b\u82d1\u6708\u8cbb\u8a08\u5283<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3534\"><a href=\"#RECHARGE\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">RECHARGE \u5546\u696d\u5145\u96fb\u7ad9<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3535\"><a href=\"#EVBNB\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">EVBNB \u5171\u4eab\u5145\u96fb\u5e73\u53f0<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3536\"><a href=\"#BIZ\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">BIZ SOLUTION \u5546\u696d\u65b9\u6848<\/a><\/li>\n<li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3537\"><a href=\"#\u6821\u5712\u65b0\u80fd\" class=\"elementor-item elementor-item-anchor\" tabindex=\"-1\">\u6821\u5712\u65b0\u80fd\u6e90\u6c7d\u8eca\u5145\u96fb\u7cfb\u7d71\u8a08\u5283<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ea3a334 e-con-full e-flex e-con e-child\" data-id=\"ea3a334\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ce3daba elementor-widget elementor-widget-heading\" data-id=\"ce3daba\" data-element_type=\"widget\" id=\"\u4e00\u822c\u5e38\u898b\u554f\u984c\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General FAQ\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6d8055 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"e6d8055\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-e6d8055\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"e6d8055\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2421\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is Marsbu?<\/span><\/div><div id=\"elementor-tab-content-2421\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\">Marsbu is an innovative technology company focused on shared electric vehicle charging services. Our core values are innovation and environmental protection, aiming to provide efficient and convenient charging solutions to EV users globally. Through continuous technological innovation, we create a charging cloud platform, a smart charging infrastructure network, and an AI management model to deliver an impeccable service experience and promote a low-carbon lifestyle.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2422\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Does Marsbu qualify to install chargers?<\/span><\/div><div id=\"elementor-tab-content-2422\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\">Marsbu is a registered electrical contractor with the Hong Kong Electrical and Mechanical Services Department, and our team includes registered electrical workers who are capable of working on fixed electrical installations, including installation, inspection, testing, maintenance, or modification of electrical devices.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2423\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How far can an electric vehicle travel on a single charge?<\/span><\/div><div id=\"elementor-tab-content-2423\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\">The range of an electric vehicle on a single charge varies depending on the brand, model, design, usage, and battery capacity. Some electric vehicle models from various brands report a range of approximately 400-600 kilometers.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2424\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Are Marsbu chargers compatible with different brands and models of EVs?<\/span><\/div><div id=\"elementor-tab-content-2424\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\">Marsbu chargers use the Type-2 standard common in Hong Kong, supporting most electric vehicle models. Some newer models may require updates over time.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_6\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2425\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can I contact the Marsbu professional team?<\/span><\/div><div id=\"elementor-tab-content-2425\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"faq_tab_6\">You are welcome to contact us! You can reach us via <a href=\"https:\/\/wa.me\/85267692616?text=%E4%BD%A0%E5%A5%BD+%E6%88%91%E6%83%B3%E6%9F%A5%E8%A9%A2%E9%A6%AC%E6%96%AF%E5%AF%B6%E6%9C%8D%E5%8B%99\">Whatsapp at 67692616<\/a> or <a href=\"\/en\/contact-us\/\">click here<\/a> to access our contact page. Fill in the application form on the page, and a dedicated representative will contact you.<\/a><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ab8a7a elementor-widget elementor-widget-heading\" data-id=\"3ab8a7a\" data-element_type=\"widget\" id=\"HOME\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marsbu Home\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a5bf68 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"1a5bf68\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-1a5bf68\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"1a5bf68\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2761\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the Marsbu Home Electric Vehicle Charging Monthly Fee Plan?<\/span><\/div><div id=\"elementor-tab-content-2761\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\">By paying a fixed monthly fee, you can enjoy flexible and personalized charging options that meet various electric vehicle charging needs.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2762\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the free investment in infrastructure?<\/span><\/div><div id=\"elementor-tab-content-2762\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\">Marsbu will fully fund the installation of the electric vehicle charging infrastructure, covering all surveys, engineering, installation, maintenance, and service.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2763\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can I assess whether my residential\/commercial parking lot is suitable for installing an EV charging station?<\/span><\/div><div id=\"elementor-tab-content-2763\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\"><p><a href=\"\/en\/contact-us\/\">Contact us<\/a> now for a free assessment by our experts!<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2764\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Do I need to apply for the installation plan myself to the property management?<\/span><\/div><div id=\"elementor-tab-content-2764\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\">Marsbu will coordinate with the relevant owners&#8217; corporations and building management offices to handle the application process. Users do not need to apply for the installation plan themselves to the property management.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_5\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2765\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">The application process for residential parking lots is too complicated. What are the solutions?<\/span><\/div><div id=\"elementor-tab-content-2765\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"faq_tab_5\">Marsbu will draft installation plans and WR1 completion certificates tailored to the estate&#8217;s requirements, detailing each project component to streamline the application process and accelerate the installation timeline.\n<\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d25832 elementor-widget elementor-widget-heading\" data-id=\"9d25832\" data-element_type=\"widget\" id=\"RECHARGE\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marsbu Recharge\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b655a7 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"3b655a7\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-3b655a7\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"3b655a7\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-6221\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the Marsbu Recharge plan?<\/span><\/div><div id=\"elementor-tab-content-6221\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\">The Marsbu Recharge plan is a one-stop hourly parking electric vehicle charging solution that creates passive income for commercial and public parking lots. It provides installation services for EV charging infrastructure, facilitates EV owner charging, and features an app for real-time updates of nearby charging station statuses, increasing parking lot traffic. Property owners can participate in the Recharge plan without significant investment, achieving high returns at zero cost, thus adding value to parking facilities.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-6222\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there an initial investment required to join this plan?<\/span><\/div><div id=\"elementor-tab-content-6222\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\">No, there is no initial investment required. Marsbu will fully fund the installation of the EV charging infrastructure, including all surveys, engineering, installation, maintenance, and other services.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-6223\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How is the operational stability of commercial and public parking lot charging stations ensured?<\/span><\/div><div id=\"elementor-tab-content-6223\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\">Marsbu utilizes intelligent charging and energy management systems to easily manage charging stations 24\/7, obtaining and analyzing charging data, ensuring full control over the status of charging stations.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-6224\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the revenue sharing model for electric vehicle charging stations?<\/span><\/div><div id=\"elementor-tab-content-6224\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\">For Recharge commercial charging stations, after deducting operating costs, property owners can earn up to 50% of the profits.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_5\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-6225\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How long does it take to establish charging infrastructure in parking lots?<\/span><\/div><div id=\"elementor-tab-content-6225\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"faq_tab_5\">Marsbu&#8217;s professional engineering team can complete the establishment of charging infrastructure in parking lots within as little as four months.\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_5\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-6226\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can I assess whether my parking lot is suitable for installing a charging station?<\/span><\/div><div id=\"elementor-tab-content-6226\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"faq_tab_5\"><a href=\"\/en\/contact-us\/\">Contact us<\/a> now for a free assessment by our experts!<\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a83950 elementor-widget elementor-widget-heading\" data-id=\"7a83950\" data-element_type=\"widget\" id=\"EVBNB\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Marsbu EVBNB\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04c078b elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"04c078b\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-04c078b\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"04c078b\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-4981\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is Marsbu EVBNB?<\/span><\/div><div id=\"elementor-tab-content-4981\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\"><p>Marsbu EVbnb is an electric vehicle charging management platform designed for EV owners and those who own parking spaces with charging stations, promoting community sharing of charging resources. Through this platform, space owners can share their charging stations with other drivers to earn additional income, while EV owners can find and book nearby shared charging stations, solving the charging dilemma.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-4982\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can I become a Marsbu EV charging station host?<\/span><\/div><div id=\"elementor-tab-content-4982\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\"><p>As long as you are a qualified registered user of a Marsbu EV charging station, you can become a Marsbu EV charging station host.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-4983\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Can I use Marsbu EVbnb if I do not have a charging station?<\/span><\/div><div id=\"elementor-tab-content-4983\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\"><p>If you do not have a charging station, Marsbu can install one for you, allowing you to directly become a Marsbu EV charging station host.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-4984\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What types of electric vehicles does Marsbu EVbnb support?<\/span><\/div><div id=\"elementor-tab-content-4984\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\"><p>Marsbu Evbnb supports all types of electric vehicles.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_5\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-4985\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can I check the status of the charging station?<\/span><\/div><div id=\"elementor-tab-content-4985\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"faq_tab_5\"><p>Marsbu Evbnb offers an app that allows station hosts to monitor the operation of charging equipment in parking facilities at any time.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-4986\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Why can't scan the QR code to start charging?<\/span><\/div><div id=\"elementor-tab-content-4986\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"faq_tab_4\"><div data-lark-html-role=\"root\"><span class=\"text-only\" data-eleid=\"17\">Let go to your phone settings, go to App Settings\/Management, select\/search for Marsbu EVbnb, set app permissions, and allow access to the camera.<\/span><\/div><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_6\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-4987\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Is there an installation fee for shared charging stations?<\/span><\/div><div id=\"elementor-tab-content-4987\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"faq_tab_6\"><p>No, there is no installation fee. Users only need to register to participate in the Marsbu Evbnb program.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_6\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-4988\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What payment methods does the Marsbu EVbnb app accept for shared EV charging?<\/span><\/div><div id=\"elementor-tab-content-4988\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"faq_tab_6\"><p>WeChat Pay, Alipay, Alipay Hong Kong, Visa, MasterCard, and JCB credit cards.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c987ed5 elementor-widget elementor-widget-heading\" data-id=\"c987ed5\" data-element_type=\"widget\" id=\"BIZ\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">BIZ SOLUTION \n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-90b5683 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"90b5683\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-90b5683\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"90b5683\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1511\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is Marsbu's biz solution?<\/span><\/div><div id=\"elementor-tab-content-1511\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\"><p>The BIZ SOLUTION business charging plan is dedicated to helping businesses easily deploy and efficiently manage electric vehicle charging facilities. Whether for commercial real estate, residential property management, or corporate fleets, it provides flexible, professional, and easy-to-integrate charging solutions to help businesses build an intelligent green charging ecosystem.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1512\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is Marsbu's SaaS solution?<\/span><\/div><div id=\"elementor-tab-content-1512\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\"><p>Marsbu&#8217;s BIZ SOLUTION combines SaaS software and hardware devices to provide multi-level charging management functions. It covers everything from infrastructure planning to real-time monitoring, data reporting, and customer service, enabling businesses to easily build an efficient and stable network of charging stations.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1513\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can the charging efficiency of parking lots be improved?<\/span><\/div><div id=\"elementor-tab-content-1513\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\"><p>Marsbu&#8217;s intelligent charging management system can monitor usage in real time, automatically adjust charging speed and timing to enhance charging efficiency. The system can also precisely calculate charging time, reducing waiting times for drivers and improving the overall experience.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1514\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What payment methods does the automated billing system support?<\/span><\/div><div id=\"elementor-tab-content-1514\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\"><p>The automated billing system supports various payment channels including Octopus, Visa\/Mastercard, Alipay, and WeChat Pay, offering users flexible payment options.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_5\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1515\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How can the performance monitoring and data analysis of parking lot charging stations be conducted?<\/span><\/div><div id=\"elementor-tab-content-1515\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"faq_tab_5\"><p>Marsbu uses a central management system that serves as the control hub for the entire charging network, integrating multi-level monitoring and data management functions. This allows for remote control by businesses, ensuring stable operation of charging facilities. Remote charging monitoring provides real-time operational status of all chargers, facilitating timely adjustments by management. Data reports include electricity usage, frequency of use, and operational status. The API interface supports integration with existing parking management systems for seamless management.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-02280dd elementor-widget elementor-widget-heading\" data-id=\"02280dd\" data-element_type=\"widget\" id=\"\u6821\u5712\u65b0\u80fd\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">School\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-15ba9a6 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"15ba9a6\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-15ba9a6\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"15ba9a6\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_1\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2271\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">Which schools are suitable for this charging plan?<\/span><\/div><div id=\"elementor-tab-content-2271\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"faq_tab_1\"><p>All schools that wish to install electric vehicle charging facilities can apply. Specific requirements can be discussed by contacting us.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_2\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2272\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the application process?<\/span><\/div><div id=\"elementor-tab-content-2272\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"faq_tab_2\">Click the <a href=\"#\" class=\"pop-eng\">&#8216;Apply Now&#8217;<\/a> button to fill out the application form, and a representative will contact you shortly.<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_3\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2273\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">What is the process for installing charging facilities?<\/span><\/div><div id=\"elementor-tab-content-2273\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"faq_tab_3\"><p>The process involves an onsite inspection, drafting an installation plan, applying for electricity metering, laying down charging infrastructure, installing the chargers, accepting the product and providing explanations, and offering after-sales maintenance.<\/p><\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"faq_tab_4\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2274\"><span class=\"eael-advanced-accordion-icon-closed\"><\/span><span class=\"eael-advanced-accordion-icon-opened\"><\/span><span class=\"eael-accordion-tab-title\">How is the safety of charging ensured?<\/span><\/div><div id=\"elementor-tab-content-2274\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"faq_tab_4\"><p>Marsbu is a government-certified electrical contractor with many years of installation experience and professional expertise. Additionally, Marsbu provides regular inspections and maintenance services to ensure the safe operation of charging stations.<\/p><\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Please contact us with any questions.Phone: +852 2357 9998 E-mail: cs@marsbu.comWe are here for you Monday to Friday 09:30-18:00! Category General FAQ What is Marsbu?Marsbu is an innovative technology company focused on shared electric vehicle charging services. Our core values are innovation and environmental protection, aiming to provide efficient and convenient charging [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_kadence_starter_templates_imported_post":false,"footnotes":""},"class_list":["post-2844","page","type-page","status-publish","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/pages\/2844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/comments?post=2844"}],"version-history":[{"count":48,"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/pages\/2844\/revisions"}],"predecessor-version":[{"id":8404,"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/pages\/2844\/revisions\/8404"}],"wp:attachment":[{"href":"https:\/\/www.marsbu.com\/en\/wp-json\/wp\/v2\/media?parent=2844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}